Outage in VMware Cloud

VMware Lab Platform Issue

Resolved Major
August 15, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: August 15, 2023 15:56 UTC End Time: N/A Current Impact: Under Assessment.
Components affected
VMware Cloud VMware Learning Platform VMware Cloud US West (N.California) - us-west-1
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/15/2023 08:52PM

VMware Engineering teams have completed implementing the fix. VMware Lab Platform is now operating as intended. This incident stands resolved, and this is the final notification.

Start Time: August 15, 2023 14:56 UTC
End Time: August 15, 2023 20:45 UTC

Current Impact: None

IDENTIFIED over 1 year ago - at 08/15/2023 07:41PM

VMware Engineering teams are making progress towards resolution. Further updates will be provided as available.

Start Time: August 15, 2023 14:56 UTC
End Time: N/A

Current Impact: A subset of customers in the US West Region (N.California) may experience issues while accessing or creating any labs.

IDENTIFIED over 1 year ago - at 08/15/2023 06:52PM

VMware Engineering teams continue to make progress to fix the issue at the earliest. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: August 15, 2023 14:56 UTC
End Time: N/A

Current Impact: A subset of customers in the US West Region (N.California) may experience issues while accessing or creating any labs.

IDENTIFIED over 1 year ago - at 08/15/2023 05:47PM

VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: August 15, 2023 14:56 UTC
End Time: N/A

Current Impact: A subset of customers in the US West Region (N.California) may experience issues while accessing or creating any labs.

INVESTIGATING over 1 year ago - at 08/15/2023 05:02PM

VMware engineering teams continue to investigate an issue with VMware Lab Platform. Further updates will be provided as they become available.

Start Time: August 15, 2023 14:56 UTC
End Time: N/A

Current Impact: Customers will be unable to access or create any labs.

INVESTIGATING over 1 year ago - at 08/15/2023 04:24PM

Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 15, 2023 15:56 UTC
End Time: N/A

Current Impact: Customers will be unable to access or create any labs.

INVESTIGATING over 1 year ago - at 08/15/2023 04:01PM

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 15, 2023 15:56 UTC
End Time: N/A

Current Impact: Under Assessment.

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