Outage in VMware Cloud

VMware Cloud on AWS: SDDC Provisioning Event

Resolved Major
October 30, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

VMware Cloud on AWS: New SDDC Provisioning may be limited. Try to provision at a later time. Please accept our apologies for the inconvenience and thank you for your patience. Start Time: October 30, 2023 12:55 UTC End Time: N/A Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.
Components affected
VMware Cloud on AWS
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/30/2023 11:25PM

There were no alerts or issues reported during the monitoring period and all services are working as usual. This is the final notification about this incident.

Start Time: October 30, 2023 12:55 UTC
End Time: October 30, 2023 21:05 UTC

Current Impact: None

MONITORING almost 2 years ago - at 10/30/2023 09:46PM

VMware Engineering teams have mitigated the issue and services will remain under monitoring for stability for the next 1 hour.

Start Time: October 30, 2023 12:55 UTC
End Time: October 30, 2023 21:05 UTC

Current Impact: None.

INVESTIGATING almost 2 years ago - at 10/30/2023 08:28PM

VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

INVESTIGATING almost 2 years ago - at 10/30/2023 07:31PM

VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

INVESTIGATING almost 2 years ago - at 10/30/2023 06:11PM

VMware Engineering teams are making progress towards issue mitigation. More information will be shared in the next 1 hour or as available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

INVESTIGATING almost 2 years ago - at 10/30/2023 05:38PM

VMware Engineering is working towards resolution of the issue with SDDC provisioning. More updates to follow in 30 minutes or once available.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: Customers may intermittently experience SDDC provisioning and deletion failures. Existing workloads are not impacted.

INVESTIGATING almost 2 years ago - at 10/30/2023 05:11PM

VMware Cloud on AWS: New SDDC Provisioning may be limited. Try to provision at a later time. Please accept our apologies for the inconvenience and thank you for your patience.

Start Time: October 30, 2023 12:55 UTC
End Time: N/A

Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.

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