Outage in VMware Cloud

VMware Tanzu CloudHealth: Azure Cost Reports are unavailable.

Resolved Minor
October 31, 2023 - Started almost 2 years ago - Lasted about 15 hours
Official incident page

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Outage Details

Azure Cost Reports are unavailable for a subset of customers. FlexReport is not impacted. Current Status and Action Plan: The engineering team is currently investigating this issue. Next Update ETA: 4 Hours Start Time: October 31, 2023 04:30 UTC End Time: N/A Current Impact: Azure Cost/Usage Reports
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/31/2023 09:50PM

VMware Engineering finished refreshing the data and customers should now be seeing the updated reporting data. This incident is resolved and this is the final notification.

Start Time: October 31, 2023 04:30 UTC
End Time: October 31, 2023 21:30 UTC

Current Impact: None

IDENTIFIED almost 2 years ago - at 10/31/2023 07:33PM

VMware engineering team continues to work on refreshing the data. Many of the customers should now be seeing the updated reporting data.

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports.

IDENTIFIED almost 2 years ago - at 10/31/2023 08:14AM

The engineering team has identified the fix and working on the deployment. We will be refreshing the data for the impacted customers post-deployment.

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports

INVESTIGATING almost 2 years ago - at 10/31/2023 07:03AM

Azure Cost Reports are unavailable for a subset of customers. FlexReport is not impacted.
Current Status and Action Plan: The engineering team is still investigating this issue.
Next Update ETA: 4 Hours

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports

INVESTIGATING almost 2 years ago - at 10/31/2023 06:35AM

Azure Cost Reports are unavailable for a subset of customers. FlexReport is not impacted.
Current Status and Action Plan: The engineering team is currently investigating this issue.
Next Update ETA: 4 Hours

Start Time: October 31, 2023 04:30 UTC
End Time: N/A

Current Impact: Azure Cost/Usage Reports

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