Outage in VMware Cloud

VMware Lab Platform Issue

Resolved Minor
December 12, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: December 12, 2023 07:23 UTC End Time: N/A Current Impact: Customers are unable to enroll to labs and admins cannot see enrollments.
Components affected
VMware Cloud Asia Pacific (Bangalore) - ap-south-1 VMware Cloud US West (Washington) - us-west-2 VMware Cloud US West (N.California) - us-west-1 VMware Cloud VMware Learning Platform VMware Cloud Europe (Amsterdam) - eu-central-1
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/12/2023 08:21AM

VMware Engineering team applied the fix and validated the service. This is the final notification for this incident.

Start Time: December 12, 2023 07:23 UTC
End Time: December 12, 2023 07:40 UTC

Current Impact: None

MONITORING about 1 year ago - at 12/12/2023 07:47AM

VMware Engineering team has implemented mitigation measures and are seeing improvement and recovery of the service. However, To ensure stability we will monitor the service for the next 30 minutes.

Start Time: December 12, 2023 07:23 UTC
End Time: December 12, 2023 07:40 UTC

Current Impact: None (Users might have experienced issue with Customers enrollment to labs and admins couldn't see the enrollments option.

INVESTIGATING about 1 year ago - at 12/12/2023 07:28AM

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: December 12, 2023 07:23 UTC
End Time: N/A

Current Impact: Customers are unable to enroll to labs and admins cannot see enrollments.

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