Horizon Cloud on Azure: Microsoft Azure Reporting PostgreSQL service Issue on North Central US and West Europe Regions

As per the update from Microsoft, the majority of impacted customers should now see service recovery and they are continuing to validate full mitigation.

Microsoft Status page: https://status.azure.com/en-gb/status

Horizon Cloud Service Team is working with Microsoft for the resolution of this issue. We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft has applied several parallel workstreams to revert the change to mitigate the issue. The majority of impacted customers should now see service recovery. They are continuing to monitor the final recovery phases to ensure full mitigation.

Microsoft Status page: https://status.azure.com/en-gb/status

Horizon Cloud Service Team is working with Microsoft for the resolution of this issue. We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft SQL team has identified a configuration change on the metadata drop operation which has caused the overall issue. Currently they have several parallel workstreams to revert the change to mitigate the issue. A number of customers should already see recovery and the number of recovered instances will increase progressively until full recovery.

Microsoft Status page: https://status.azure.com/en-gb/status

Horizon Cloud Service Team is working with Microsoft for the resolution of this issue. We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

This is to inform that the Horizon Cloud Services team has identified an issue with the PostgreSQL service in Microsoft Azure’s North Central US & West Europe Regions. Customers using Horizon Cloud Services in these regions might face problems with power operations & user connectivity to the assigned desktops.

Microsoft Status page: https://status.azure.com/en-gb/status

Horizon Cloud Service Team is working with Microsoft for the resolution of this issue. We will keep you posted on further updates.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team