Outage in VMware Workspace ONE

Workspace ONE UEM: Performance Issues / Singapore (Full Region)

Resolved Minor
August 19, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Need to monitor VMware Workspace ONE outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VMware Workspace ONE, and never miss an outage again.
Start Free Trial

Outage Details

VMware Workspace ONE is investigating reports of performance issues. Operations teams have identified an issue with database infrastructure which persists after following standard remediation protocols. Customer Administrators and end-users may experience availability issues and intermittent timeouts while accessing Workspace ONE UEM. My Workspace ONE portal has been updated for customers affected by this event. Operations teams are actively working to resolve the issue.
Components affected
VMware Workspace ONE Workspace ONE UEM - Singapore
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 08/19/2022 03:12AM

VMware Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

INVESTIGATING about 3 years ago - at 08/19/2022 02:42AM

VMware Workspace ONE has initiated failover protocol to recover service.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

INVESTIGATING about 3 years ago - at 08/19/2022 02:12AM

VMware Workspace ONE has noted partial recovery with SaaS environments.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

INVESTIGATING about 3 years ago - at 08/19/2022 01:52AM

VMware Workspace ONE is investigating reports of performance issues.

Operations teams have identified an issue with database infrastructure which persists after following standard remediation protocols.
Customer Administrators and end-users may experience availability issues and intermittent timeouts while accessing Workspace ONE UEM.

My Workspace ONE portal has been updated for customers affected by this event.

Operations teams are actively working to resolve the issue.

Latest VMware Workspace ONE outages

Workspace ONE Intelligence: Service Degradation (United States) - 2 days ago
Workspace ONE UEM: Performance issues / United States (Partial Region) - 4 days ago
Workspace ONE Hub Services: Intermittent Errors in Germany (Full Region) - 4 days ago
Workspace ONE UEM: Availability issues / United States (Partial Region) - 9 days ago
Omnissa Access and Workspace ONE Hub Services: Login & Launch Issues / United States (Partial Region) - 10 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook