Outage in VMware Workspace ONE

Workspace ONE UEM: CN1768 Japan Shared SaaS Availability Issues / Japan (Partial Region)

Resolved Major
January 31, 2023 - Started almost 2 years ago - Lasted 28 minutes
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Components affected
VMware Workspace ONE Workspace ONE UEM - Japan
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/31/2023 09:40PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

MONITORING almost 2 years ago - at 01/31/2023 09:35PM

VMware Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.

INVESTIGATING almost 2 years ago - at 01/31/2023 09:14PM

VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

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