Outage in VMware Workspace ONE

Workspace ONE UEM: Connectivity issues / Global (Partial Region)

Resolved Major

June 05, 2023 - Started over 1 year ago - Lasted 24 minutes
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of issues with AWCP, App Wrapping and My Workspace ONE services. Also, the following UEM environments are affected. We will provide more information shortly. CN1000 CN1191 CN1207 CN1208 CN1428 CN1506 CN331 CN420 CN70 CN888 CN949 System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Components affected

VMware Workspace ONE App Wrapping VMware Workspace ONE My Workspace ONE - Global VMware Workspace ONE AWCP (for APNs) - Global VMware Workspace ONE Workspace ONE UEM - USA

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/05/2023 06:59AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.

IDENTIFIED over 1 year ago - at 06/05/2023 06:51AM

VMware Workspace ONE has noted partial recovery with SaaS environments and UEM services.

Operations teams continue to actively work towards complete recovery.

INVESTIGATING over 1 year ago - at 06/05/2023 06:34AM

VMware Workspace ONE is investigating reports of issues with AWCP, App Wrapping and My Workspace ONE services. Also, the following UEM environments are affected. We will provide more information shortly.

CN1000
CN1191
CN1207
CN1208
CN1428
CN1506
CN331
CN420
CN70
CN888
CN949

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

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