Horizon Cloud Service: Microsoft Azure services connectivity issue - West Europe Region

Please be informed that the issue has been resolved by Microsoft. For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Thank you for your patience and apologies for any inconvenience caused.

Service reliability is a top priority at Horizon Cloud and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team

Microsoft has confirmed and they placed the links back into service and ensured that the network automation would not remove them again. The network recovered after the links were restored, and other services dependent on the network recovered shortly thereafter. We are further monitoring the situation. We will keep you posted on further updates.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft identified a recent network change in West Europe region. This caused networking connectivity failures in this region for network traffic traversing into and out of the West Europe region. They have successfully completed mitigation workstreams and their internal telemetry continues to show full recovery in progress. Customers should start seeing improvement in resource availability and connectivity at this time. Complete network recovery is expected by approximately 08:00 UTC, with all downstream impacted services expected to fully recover by approximately 08:30 UTC. We will continue to monitor the situation.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft identified a recent network change in West Europe region. This caused networking connectivity failures in this region for network traffic traversing into and out of the West Europe region. They have successfully completed mitigation workstreams and their internal telemetry continues to show full recovery in progress. Customers should start seeing improvement in resource availability and connectivity at this time. Complete network recovery is expected by approximately 08:00 UTC, with all downstream impacted services expected to fully recover by approximately 08:30 UTC. We will continue to monitor the situation.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft identified a recent network change caused the impact, They are in progress of applying mitigation. Internal telemetry shows good recovery in progress and many customers would start seeing improvement in connectivity, we estimate full recovery by approximately 08:00 UTC.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft identified a networking issue in West Europe region. Networking traffic to and from West Europe would have been affected and resources hosted in this region may experience reachability failures or latencies.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service team is investigating issues with the Microsoft Azure services connectivity that can impact Horizon on Azure Pods. We will provide more information shortly.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer
Connect (https://kb.vmware.com/s/article/2006985).

Thanks for your patience.
Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications