Horizon Cloud Service: Microsoft Azure services connectivity issue - Australia East region

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support:
Please visit Service Support Website at Customer Connect (https://customerconnect.vmware.com/login) or call Service Support Line at 1-877-4VMWARE.
For information on contacting VMware support, see How to file a Support Request in Customer Connect (https://kb.vmware.com/s/article/2006985).

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service FirstGen can confirm that our services are now available.

We are continuously monitoring to ensure that no further issues are observed. We will provide an update when we have any new information.

For latest updates on the Azure issue, please refer to https://status.azure.com.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service FirstGen can confirm that our services are now stable, and we have mitigated all known issues.

We are continuing to monitor the availability of our services to ensure that recovery is complete.

Further updates will be provided in 2 hours, or as soon as we have more information.

For latest updates on the Azure Network issue, please refer to https://status.azure.com.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service FirstGen can confirm that our services are now stable, and we have mitigated all known issues.

We are continuing to monitor the availability of our services to ensure that recovery is complete.

Further updates will be provided in 2 hours, or as soon as we have more information.

For latest updates on the Azure Network issue, please refer to https://status.azure.com.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service FirstGen can confirm that our services are now stable, and we have mitigated all known issues.

We are continuing to monitor the availability of our services to ensure that recovery is complete.

Further updates will be provided in 2 hours, or as soon as we have more information.

For latest updates on the Azure Network issue, please refer to https://status.azure.com.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service FirstGen can confirm that our services are now stable, and we have mitigated all known issues.

We are continuing to monitor the availability of our services to ensure that recovery is complete.

Further updates will be provided in 2 hours, or as soon as we have more information.

For latest updates on the Azure Network issue, please refer to https://status.azure.com.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service FirstGen can confirm improved stability and partial recovery of our services. Universal broker recovery is complete.

We are continuing to monitor the availability of the service to ensure the recovery is complete.

Further updates will be provided in 60 minutes, or as soon as we have more information.

For latest updates on the Azure Network issue, please refer to https://status.azure.com.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft Azure is working on mitigating the issues. Horizon Cloud Service Team is actively working with Microsoft to resolve this issue. Further updates will be provided in 60 minutes, or as soon as we have more information.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft Azure is actively addressing and mitigating the issues. Horizon Cloud Service Team is working with Microsoft to resolve this issue, and we anticipate sharing further details in the near future.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Microsoft Azure is actively addressing and mitigating the issues. Horizon Cloud Service Team is working with Microsoft to resolve this issue, and we anticipate sharing further details in the near future.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon cloud service team has identified issues with Microsoft Azure Storage and Compute resources in Australia East region. Customers using Horizon Cloud Service in this region might face problems with accessing the admin console URL and launching the Virtual desktops.

For latest updates on the Azure issue, please visit the link - https://status.azure.com

Horizon Cloud Service Team is working with Microsoft to resolve this issue. We will provide more information shortly.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

Horizon Cloud Service team is investigating issues with the Microsoft Azure services connectivity that can impact Horizon on Azure Pods. We will provide more information shortly.

For latest updates on the Azure Network issue, please visit the link - https://status.azure.com

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team