Outage in VMware Workspace ONE

Workspace ONE Access and Hub Services: Connectors unhealthy (All Regions)

Resolved Major

January 30, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Workspace ONE Access and Hub Services is investigating reports of Connectors unable to connect to the Service and marked as unhealthy. There may be limited or no service impact at this time. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Components affected

VMware Workspace ONE Workspace ONE Access - Australia VMware Workspace ONE Workspace ONE Access - US2 VMware Workspace ONE Workspace ONE Access - US1 VMware Workspace ONE Workspace ONE Access - US3 VMware Workspace ONE Workspace ONE Access -Japan VMware Workspace ONE Access - Germany VMware Workspace ONE Workspace ONE Access - UK VMware Workspace ONE Workspace ONE Access - Ireland VMware Workspace ONE Workspace ONE Access - Canada

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 01/30/2024 08:11AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

MONITORING 11 months ago - at 01/30/2024 07:54AM

Workspace ONE Access and Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

INVESTIGATING 11 months ago - at 01/30/2024 04:51AM

Workspace ONE Access and Hub Services is investigating reports of Connectors unable to connect to the Service and marked as unhealthy. There may be limited or no service impact at this time.
Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

Latest VMware Workspace ONE outages

Workspace ONE Access and Hub Services: Login Issues / Germany (Full Region) - 13 days ago

Workspace ONE Access and Hub Services: Login Issues / (Japan) - 15 days ago

Cloud Services: Login issues when MFA for console authentication is enabled - 21 days ago

Workspace ONE Access and Hub Services: Errors / (All) (Full Region) - about 1 month ago

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