Outage in VMware Workspace ONE

Workspace ONE UEM: Environment Connectivity Issues / United States (Partial Region)

Resolved Major
June 08, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

VMware Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. My Workspace ONE portal has been updated for customers affected by this event. Please check the myWorkspace ONE portal to confirm if your environment is affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE UEM - USA VMware Workspace ONE Workspace ONE UEM - Germany
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/08/2024 07:32PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

INVESTIGATING 5 months ago - at 06/08/2024 06:51PM

VMware Workspace ONE has noted improved stability with SaaS environments.

Operations teams have determine that this is impacting the Germany region as well and are actively working to resolve it.

INVESTIGATING 5 months ago - at 06/08/2024 06:31PM

VMware Workspace ONE is investigating reports of availability issues with SaaS environments.

Operations teams have identified the issue with database infrastructure and are actively working to resolve it.

My Workspace ONE portal has been updated for customers affected by this event.

Please check the myWorkspace ONE portal to confirm if your environment is affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Latest VMware Workspace ONE outages

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Workspace ONE UEM: Performance issues / United States (Partial Region) - 7 days ago
Workspace ONE UEM: CN1689 Environment Unavailable / Singapore (Partial Region) - 9 days ago
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