Workspace ONE UEM: Latency issues / India (Partial Region)

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

VMware Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.

VMware Workspace ONE has initiated failover protocol to recover service.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

VMware Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the third party vendor to resolve the issue.

VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

VMware Workspace ONE continues to experience issues.

Operations teams have identified the issue database infrastructure which persists after following standard remediation protocols.

Operations teams are actively working to resolve the issue.

VMware Workspace ONE is investigating reports of latency issues with Shared SaaS system - CN1106.

My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.