Outage in VMware Workspace ONE

Workspace ONE UEM: Performance issues / United States (Partial Region)

Resolved Major

September 12, 2024 - Started over 1 year ago - Lasted 17 minutes
Official incident page

Incident Report

VMware Workspace ONE is investigating reports of performance degradation issues with Shared SaaS system - CN1688. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Components affected

VMware Workspace ONE Workspace ONE Assist - USA

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/12/2024 12:38PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

IDENTIFIED over 1 year ago - at 09/12/2024 12:23PM

VMware Workspace ONE is investigating reports of performance degradation issues with Shared SaaS system - CN1688.

My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

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