Outage in VMware Workspace ONE

Omnissa Access : Some Audit Events may not be recorded / Japan (Full Region)

Resolved Minor
April 08, 2025 - Started 18 days ago - Lasted 4 days
Official incident page

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Outage Details

Omnissa Access is investigating loss of small number of audit event records in vmwareidentity.asia. There may be limited or no service impact at this time. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE Hub Services Catalog - Japan
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/12/2025 04:35AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

MONITORING 15 days ago - at 04/10/2025 05:58AM

Omnissa Access and Workspace ONE Hub Services continues to monitor the issue until it is fully resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

MONITORING 16 days ago - at 04/09/2025 08:39AM

Omnissa Access and Workspace ONE Hub Services continues to monitor intermittent loss of audit event records.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems

IDENTIFIED 18 days ago - at 04/08/2025 04:39AM

Omnissa Access and Workspace ONE Hub Services continues to experience intermittent loss of audit event records.
Operations teams have identified the issue and are working to resolve it.

INVESTIGATING 18 days ago - at 04/08/2025 12:48AM

Omnissa Access is investigating loss of small number of audit event records in vmwareidentity.asia. There may be limited or no service impact at this time.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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