Outage in VMware Workspace ONE

Horizon Cloud Service Next-Gen: Universal Console Login issues - US Region

Resolved Minor
April 12, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Horizon Cloud Service Next-Gen is investigating reports of issues with Universal Console (Admin Console) login. We will provide more information shortly. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/12/2025 06:43AM

The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

MONITORING 25 days ago - at 04/12/2025 06:04AM

Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

IDENTIFIED 25 days ago - at 04/12/2025 05:28AM

Horizon Cloud Service Next-Gen continues to experience issues.

Operations team have identified the issue and are actively working to resolve it.

INVESTIGATING 25 days ago - at 04/12/2025 05:16AM

Horizon Cloud Service Next-Gen is investigating reports of issues with Universal Console (Admin Console) login. We will provide more information shortly.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

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