Outage in VMware Workspace ONE

Omnissa Access and Workspace ONE Hub Services: Login Issues / (United States, Germanay, Canada) (Partial Region)

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login in workspaceair.com, workspaceoneaccess.com, vmwareidentity.de, de.wss.workspaceone.com, vmwareidentity.ca, ca.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Components affected

VMware Workspace ONE Workspace ONE Access - US2 VMware Workspace ONE Workspace ONE Access - US3 VMware Workspace ONE Access - Germany VMware Workspace ONE Workspace ONE Access - Canada

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 09:59AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

MONITORING 6 months ago - at 10/20/2025 09:50AM

Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

INVESTIGATING 6 months ago - at 10/20/2025 09:47AM

Omnissa Access and Workspace ONE Hub Services has noted improved stability with SaaS environments.
Operations teams continue to work with our third party vendor to resolve the issue.

INVESTIGATING 6 months ago - at 10/20/2025 09:15AM

Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login in workspaceair.com, workspaceoneaccess.com, vmwareidentity.de, de.wss.workspaceone.com, vmwareidentity.ca, ca.wss.workspaceone.com. We will provide more information shortly.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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