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Outage in VMware Workspace ONE

Workspace ONE UEM: US20 - CDN issues / United States (Partial Region)

Resolved Major
January 22, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Omnissa Workspace ONE is investigating reports of internal application downloads with SaaS environments. Operations teams have identified an issue with CDN infrastructure and are actively working with the vendor to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/23/2026 02:33AM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

INVESTIGATING 7 days ago - at 01/23/2026 02:21AM

Omnissa Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively work towards complete recovery.

INVESTIGATING 7 days ago - at 01/23/2026 01:09AM

Omnissa Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

INVESTIGATING 7 days ago - at 01/23/2026 12:18AM

Omnissa Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

INVESTIGATING 7 days ago - at 01/22/2026 11:37PM

Omnissa Workspace ONE is investigating reports of internal application downloads with SaaS environments.

Operations teams have identified an issue with CDN infrastructure and are actively working with the vendor to resolve it.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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