Horizon Cloud Service Next-Gen: Virtual Machine provisioning Issue - Japan region.

The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Horizon Cloud Service has completed actions to remediate the issues and confirm that VM provisioning operations execute as expected.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

The Horizon Cloud Service team continues to investigate degraded virtual machine (VM) provisioning. End users launching desktops should not be impacted if sufficient spare capacity is available, and existing connections remain unaffected.

We will provide an update in one hour or sooner as more information becomes available.

The Horizon Cloud Service team is investigating degraded virtual machine (VM) provisioning issue. Updates will be provided as more information becomes available.

End users launching desktops will not be affected if sufficient spare capacity exists and there is no impact to existing connections.