Outage in VMware Workspace ONE
Intermittent Remote Session Connectivity Issues Observed on RM01
Resolved MajorIncident Report
Summary AI Generated
VMware Workspace ONE experienced remote session connectivity failures on the RM01 system, with some users facing intermittent issues while others encountered consistent failures. The incident affected Workspace ONE Assist services in the USA region for 3.8 hours. The remote session failures were resolved and the environment returned to stable operation.
Remote session failures are being observed. For some its intermittent and for some the failures are consistent.
Components affected
VMware Workspace ONE Workspace ONE Assist - USATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 06/05/2026 02:18AM
The intermittent remote session failures on RM01 have been resolved, and the environment is stable with no further issues observed.
INVESTIGATING
14 days ago - at 06/04/2026 10:41PM
Remote session failures are being observed. For some its intermittent and for some the failures are consistent.
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