Outage in VMware Workspace ONE
Omnissa Access and Workspace ONE Hub Services: Application Launch Issues / United States (Full Region) and Canada (Full Region)
Resolved MinorIncident Report
Summary AI Generated
**Incident Summary** On July 7, 2026, Omnissa Access and Workspace ONE Hub Services experienced a 19-minute disruption affecting application launches for customers using Horizon Client version 24.12 and below across US and Canada regions (US1, US2, US3, and Canada). The issue impacted users accessing services via the workspaceone.com, workspaceair.com, and workspaceoneaccess.com domains. Remediation actions were completed and the service was fully restored within the incident window.
Omnissa Access and Workspace ONE Hub Services is investigating reports of issues launching applications only for customers using Horizon Client 24.12 and below in *.us1.wss.workspaceone.com, *.workspaceair.com, *.workspaceoneaccess.com and *.ca.wss.workspaceone.com. We will provide more information shortly.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Components affected
VMware Workspace ONE Workspace ONE Access - US1 VMware Workspace ONE Workspace ONE Access - US2 VMware Workspace ONE Workspace ONE Access - US3 VMware Workspace ONE Workspace ONE Access - CanadaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/07/2026 07:20AM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
IDENTIFIED
14 days ago - at 07/07/2026 07:17AM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
IDENTIFIED
14 days ago - at 07/07/2026 07:09AM
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available.
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
IDENTIFIED
14 days ago - at 07/07/2026 07:05AM
Omnissa Access and Workspace ONE Hub Services continues to experience issues.
Operations teams are actively investigating and troubleshooting the issues.
INVESTIGATING
14 days ago - at 07/07/2026 07:03AM
Omnissa Access and Workspace ONE Hub Services is investigating reports of issues launching applications only for customers using Horizon Client 24.12 and below in *.us1.wss.workspaceone.com, *.workspaceair.com, *.workspaceoneaccess.com and *.ca.wss.workspaceone.com. We will provide more information shortly.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
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