Outage in VMware Workspace ONE
Omnissa Access and Workspace ONE Hub Services: Intermittent Errors
Resolved MajorIncident Report
Summary AI Generated
**VMware Workspace ONE – Omnissa Access & Hub Services Outage** On July 25, 2026, Omnissa Access and Workspace ONE Hub Services experienced intermittent reachability issues lasting approximately 1.8 hours, affecting tenants with URLs ending in `workspaceair.com` and `workspaceoneaccess.com`, as well as the Cloud Notification Service (CNS). The outage impacted Workspace ONE Access and Hub Services Catalog across all regions globally, including the US, Germany, Ireland, UK, Japan, Australia, and Canada. A fix was identified and implemented, with the incident confirmed resolved at 22:15 UTC.
Omnissa Access and Workspace ONE Hub Services is investigating intermittent reachability issues. We will provide more information shortly.
Components affected
VMware Workspace ONE Workspace ONE Access - US1 VMware Workspace ONE Workspace ONE Hub Services Catalog - US1 VMware Workspace ONE Workspace ONE Access - US2 VMware Workspace ONE Workspace ONE Hub Services Catalog - US2 VMware Workspace ONE Workspace ONE Access - US3 VMware Workspace ONE Workspace ONE Hub Services Catalog - US3 VMware Workspace ONE Access - Germany VMware Workspace ONE Workspace ONE Hub Services Catalog - Germany VMware Workspace ONE Workspace ONE Access - Ireland VMware Workspace ONE Workspace ONE Hub Services Catalog - Ireland VMware Workspace ONE Workspace ONE Access - UK VMware Workspace ONE Workspace ONE Access -Japan VMware Workspace ONE Workspace ONE Access - Australia VMware Workspace ONE Workspace ONE Access - Canada VMware Workspace ONE Workspace ONE Hub Services Catalog -UK VMware Workspace ONE Workspace ONE Hub Services Catalog - Japan VMware Workspace ONE Workspace ONE Hub Services Catalog - Australia VMware Workspace ONE Workspace ONE Hub Services Catalog - CanadaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/25/2026 10:15PM
The incident is now resolved.
Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
MONITORING
3 days ago - at 07/25/2026 10:02PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 07/25/2026 10:01PM
A fix has been identified and implemented.
The issue was limited to tenants with URLs ending in
workspaceair.com
workspaceoneaccess.com
Issues were also seen with Cloud Notification Service (CNS)
INVESTIGATING
3 days ago - at 07/25/2026 08:34PM
Omnissa Access and Workspace ONE Hub Services is investigating intermittent reachability issues. We will provide more information shortly.
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