Outage in Voipcom System

Voipcom Chat Mobile App and Website - Authentication Failures

Resolved Major

June 12, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are receiving numerous reports that users are unable to log in to web and mobile applications. The error "Invalid e-mail address or password" is displayed Inbound and Outbound messaging appears to be unaffecfted. We are investigating Affected Services https://chat.voipcom.network Voipcom Chat App

Need to monitor Voipcom System outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 07:59PM

This incident has been resolved.

MONITORING 10 months ago - at 06/12/2025 07:29PM

We are seeing Successful Logins at this time.

IDENTIFIED 10 months ago - at 06/12/2025 07:10PM

We are still observing some Authentication Errors.
If you receive an Authentication Failure Please try to Login again.

We will continue to provide updates in this status page.

IDENTIFIED 10 months ago - at 06/12/2025 06:54PM

We are seeing successful logins occurring.
We will move this to monitoring once we determine users are successfully accessing the system.

IDENTIFIED 10 months ago - at 06/12/2025 06:31PM

Google Cloud is down globally. Many public services are currently affected.

INVESTIGATING 10 months ago - at 06/12/2025 06:29PM

We are receiving numerous reports that users are unable to log in to web and mobile applications.
The error "Invalid e-mail address or password" is displayed

Inbound and Outbound messaging appears to be unaffecfted.

We are investigating

Affected Services
https://chat.voipcom.network
Voipcom Chat App

Latest Voipcom System outages

Partial Texting Platform Outage - 7 months ago

Voipcom Chat - Login Issues - over 1 year ago

Ringotel outage US West region - about 2 years ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook