Outage in VoIPms

Call Detail Records

Resolved Minor
January 08, 2024 - Started 12 months ago - Lasted about 10 hours

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Outage Details

We are currently experiencing an issue with our CDR causing it to have a delay in the response time and to reflect new calls.Our team is working to repair this as soon as possible.We apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
INVESTIGATING 12 months ago - at 01/08/2024 04:32PM

We are currently experiencing an issue with our CDR causing it to have a delay in the response time and to reflect new calls.Our team is working to repair this as soon as possible.We apologize for any inconvenience this may cause.

IDENTIFIED 12 months ago - at 01/08/2024 09:29PM

As a result of the issue affecting the functionality of the Call Detail Records, we confirm that at this moment Account Balance and Transcription services (Calls / Voicemail / Conference) are not getting updated in real-time.Once the issue is fully resolved, the deposits and transcriptions will be updated accordingly.Our team continues working diligently on resolving this issue. Thank you for your patience.

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