VoIPms Outage History

VoIPms experienced a network issue affecting Call Detail Records on their San Jose 1 & 2 servers, causing delays in call reporting while actual call service remained unaffected. The incident lasted 2 hours and was classified as minor. The team investigated and resolved the issue that prevented users from seeing their calls reflected in reports in a timely manner.

VoIPms experienced a network issue affecting their Toronto 3 server that degraded call quality for 52 minutes. Users encountered dropped calls, choppy audio, silence, busy tones, high latency, and intermittent connectivity issues. The technical team worked on resolving the network problem affecting the Toronto 03, ON component.

VoIPms experienced an issue with their Toll Free Vanity Search and Order process that affected number ordering and searching functionality. The incident lasted 10 hours and was classified as minor. The service provider identified the problem and worked to resolve it, though the summary doesn't indicate the final resolution status.

VoIPms experienced a major outage affecting outgoing calls from some servers for 9.8 hours on April 13, 2026. The issue prevented users from making outbound calls through the affected servers. The problem was resolved and calls began connecting normally, with the team continuing to monitor service stability.