Outage in Volterra

Log collection problem

Resolved Minor
July 20, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Log collection across Secure Mesh and App Stack services are affected since 11:30am UTC and customers will not be able to query new logs on F5XC Console (Portal). Our team is investigating the root cause and we will provide regular updates till the issue is resolved. Customer applications and/or security services are NOT impacted at this time.
Components affected
Volterra Logging APIs
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 07/20/2022 02:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 07/20/2022 01:19PM

Log collection across Secure Mesh and App Stack services are affected since 11:30am UTC and customers will not be able to query new logs on F5XC Console (Portal). Our team is investigating the root cause and we will provide regular updates till the issue is resolved. Customer applications and/or security services are NOT impacted at this time.

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