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Our monitoring has concluded and the fixes implemented have solved this issue. This issue is being set as resolved now.
If you do experience any issues with the Support module within the Distributed Cloud Console please contact us at support@cloud.f5.com
All services related to Support escalations have been resolved and the service is functioning correctly again. We will be monitoring this behavior and post an all clear once we see continued healthy behavior.
We have identified the issue and have begun rebooting impacted services. Recovery should start to appear shortly. We will update again once this has been confirmed to be resolved.
The customer support module of the Distributed Cloud Console is currently experiencing an outage if you need to reach out to the support team for any assistance please email support@cloud.f5.com.
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