Outage in Volusion

500 error on some storefront pages

Resolved Maintenance
November 11, 2022 - Started about 2 years ago - Lasted 3 days
Official incident page

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Outage Details

We are receiving reports of some store pages receiving a 500 error page. We are investigating and will report here as information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/14/2022 08:26PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/12/2022 12:12AM

We have implemented a fix that has resolved the issue and will continue to monitor the situation. If any new issues arise we will make sure to inform you as soon as possible. We thank you for your patience during our investigation.

IDENTIFIED about 2 years ago - at 11/11/2022 11:31PM

We have identified the issue and are seeing improvements. We will continue our investigation and update you here as soon as possible.

INVESTIGATING about 2 years ago - at 11/11/2022 11:13PM

We are receiving reports of some store pages receiving a 500 error page. We are investigating and will report here as information becomes available.

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