Outage in Volusion

PayPal Payments Failing

Resolved Major
January 17, 2025 - Started about 1 month ago - Lasted about 11 hours
Official incident page

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Outage Details

We have confirmed reports of payment issues with PayPal on Volusion and non-related Volusion websites. This indicates a problem with requests anywhere going to PayPal. While they have not updated their status page we will continue to investigate the issue and will update you here as soon as we notice things are working correctly.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/18/2025 07:44AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/18/2025 04:19AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/17/2025 09:10PM

We have confirmed reports of payment issues with PayPal on Volusion and non-related Volusion websites. This indicates a problem with requests anywhere going to PayPal. While they have not updated their status page we will continue to investigate the issue and will update you here as soon as we notice things are working correctly.

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