Outage in Vonage API

Video SIP Interconnect Issue at Europe and US Regions

Resolved Minor

June 01, 2026 - Started 2 days ago - Lasted 34 minutes
Official incident page

Incident Report

Summary AI Generated

Vonage API experienced a SIP Interconnect and Audio Connector service issue affecting the Europe and US regions from 09:36 to 10:50 UTC on June 1st, 2026. Customers experienced dropped calls during this 74-minute incident. The problem was resolved with only a small number of calls impacted, and all services were restored.

Customers may currently experiencing problems impacting SIP Interconnect and Audio Connector services started from 2026-06-01 09:36:01 UTC. You may have experienced dropped calls in the Europe and U.S. regions. We will update this status as soon as we have more information on this issue.

Components affected

Vonage API SIP Interconnect

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 06/01/2026 12:06PM

The SIP Interconnect and Audio Connector problem has been resolved, with a small number of calls impacted during the incident window from 2026-06-01T09:36:01 UTC to 2026-06-01T10:50:35.150UTC.

All services have been restored.
Please let support@api.vonage.com know if you continue to experience problems with this.

INVESTIGATING 2 days ago - at 06/01/2026 11:34AM

Customers may currently experiencing problems impacting SIP Interconnect and Audio Connector services started from 2026-06-01 09:36:01 UTC.
You may have experienced dropped calls in the Europe and U.S. regions. We will update this status as soon as we have more information on this issue.

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