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Outage in Vonage API

Israel SMS - Delivery degradation affecting Partner

Resolved Minor
July 27, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

**Vonage API – Israel SMS Delivery Degradation (Minor | 2.4 hours)** Vonage experienced SMS delivery degradation on the Partner network in Israel, affecting outbound messages and delivery receipts within the SMS Middle East & Africa component. Users encountered missing and delayed messages during the incident window. A fix was implemented in coordination with carrier partners and the incident was fully resolved after approximately 2.4 hours.

We are currently observing SMS delivery degradation towards Partner network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/28/2026 04:24AM

This incident has been resolved.

MONITORING 10 days ago - at 07/28/2026 04:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 07/28/2026 02:05AM

We are currently observing SMS delivery degradation towards Partner network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

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