Vonage's SMS service experienced an 11-hour delivery degradation affecting messages sent to the Tigo network in Honduras. The issue impacted the SMS North America component and was investigated in coordination with carrier partners. A fix was implemented and confirmed resolved after a monitoring period.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Please be advised that we are observing message delivery degradation towards TIGO, Honduras.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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