Outage in Vonage Business
Unable to Log into a Subset of Vonage Services
Resolved MajorIncident Report
Summary AI Generated
Vonage Business experienced a major service disruption lasting 2.3 hours that prevented users from logging into multiple services including the Admin Portal, Vonage Meetings, Desktop App, Integration Suite, and mobile apps for both iOS and Android. Engineers identified the root cause and began seeing early signs of recovery, with full service restoration confirmed at 13:14 UTC on April 16, 2026.
We are aware of issues that may be impacting your ability to log into the Admin Portal. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support
Components affected
Vonage Business Admin Portal Vonage Business Vonage Meetings Vonage Business Desktop App Vonage Business Vonage Integration Suite Vonage Business Mobile App (iOS) Vonage Business Mobile App (Android™)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/16/2026 03:09PM
Vonage services have been fully restored following today’s service interruption with logging into a subset of Vonage services. Full resolution has been confirmed effective 2026-04-16 13:14 UTC. A formal RFO will be sent for this service issue. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support
MONITORING
7 days ago - at 04/16/2026 01:32PM
Vonage services continue to show signs of recovery following today's interruption with logging into a subset of Vonage services. We'll continue to monitor our service levels until full service is restored. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support
IDENTIFIED
7 days ago - at 04/16/2026 01:25PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 04/16/2026 01:24PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 04/16/2026 01:19PM
We have identified the issue that may be impacting your ability to log into the Admin Portal and are seeing early signs of recovery. We'll continue to provide further updates here once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support
INVESTIGATING
7 days ago - at 04/16/2026 12:56PM
We are aware of issues that may be impacting your ability to log into the Admin Portal. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact Vonage Support
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