Outage in Vonage Business
Order and Payment Processing
Resolved MinorIncident Report
Summary AI Generated
Vonage Business Communications experienced a service outage that impacted order and payment processing functionality through the Admin Portal for 18.5 hours. The incident affected customers' ability to process orders and payments within the VBC platform. Services showed signs of recovery and were fully restored the following day.
We are aware of issues that may be impacting order and payment processing for VBC. We are working to resolve the issue as soon as possible. We’ll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Components affected
Vonage Business Admin PortalTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 06/04/2026 01:04PM
Vonage services have been fully restored following yesterday’s service outage regarding order and payment processing for VBC. Full resolution has been confirmed effective. Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact https://www.vonage.com/support/
MONITORING
about 20 hours ago - at 06/03/2026 08:21PM
Vonage services continue to show signs of recovery following today's interruption impacting order and payment processing for VBC. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]
IDENTIFIED
about 21 hours ago - at 06/03/2026 06:39PM
We are aware of issues that may be impacting order and payment processing for VBC. We are working to resolve the issue as soon as possible. We’ll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Latest Vonage Business outages
Inbound Calling Issues to Specific Canadian Areas - about 24 hours ago
Unable to Log into a Subset of Vonage Services - about 2 months ago
Unable to Log into a Subset of Vonage Services - about 2 months ago
Issue with Call Transfers - about 2 months ago
New Account Orders - Delay in Processing - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
