Outage in Vonage Contact Centre (VCC)

VCC Contact Pad UI issue

Resolved Minor
November 10, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor Vonage Contact Centre (VCC) outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vonage Contact Centre (VCC), and never miss an outage again.
Start Free Trial

Outage Details

Some customers may experience connectivity issues when using legacy URLs in EMEA.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/10/2024 09:22PM

Chrome Browser extensions have been identified as the cause for this issue. If you are experiencing Contact Pad UI issues please disable used browser extensions one by one to narrow down the extension causing this.

INVESTIGATING about 1 month ago - at 11/10/2024 06:51PM

Some customers may experience connectivity issues when using legacy URLs in EMEA.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime