Outage in Vonage Contact Centre (VCC)

IR27147 - Inbound call failures EMEA

Resolved Minor
June 03, 2025 - Started 9 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of a recent issue affecting inbound calls being disconnected in the IVR. Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 06/03/2025 05:46PM

This issue has been resolved. If you are still experiencing issues please contact Support.

MONITORING 9 days ago - at 06/03/2025 03:37PM

We are aware of a recent issue affecting inbound calls being disconnected in the IVR. Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.

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