IR27311 - France to France calls not connecting intermittently

This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.

Vonage services continue to show signs of recovery following yesterday's interruption in voice traffic. We'll continue to provide further updates here within 24h and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

The incident management team continues to recover service.

We have identified affected calls being a subset of calls to France where French mobile number is being used as passthrough. We are still working to restore the service.

We have identified the problem affecting calling France. We are actively working to recover service.

We are aware of issues that may be impacting Vonage customers' making calls to France due to a third party interruption that is affecting multiple numbers.