Outage in Vonage Contact Centre (VCC)
IR27144 - Inbound call failures NAM
Resolved Minor
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Outage Details
We are aware of a recent issue affecting inbound calls to certain NAM number ranges. Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
Components affected
Vonage Contact Centre (VCC) Inbound Voice Interactions Vonage Contact Centre (VCC) Inbound Voice InteractionsLatest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/28/2025 09:13PM
This issue has been resolved. If you are still experiencing issues please contact Support.
MONITORING
15 days ago - at 05/28/2025 09:08PM
We are aware of a recent issue affecting inbound calls to certain NAM number ranges. Service is now recovered and we are monitoring. If you are still experiencing issues please contact Support.
Latest Vonage Contact Centre (VCC) outages
IR27147 - Inbound call failures EMEA - 9 days ago
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IR27143 - NAM WebRTC calls not connecting - 21 days ago
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