Outage in Vonage Contact Centre (VCC)
IR27081 - NAM VCC portal and ContactPad outage
Resolved Major
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Outage Details
Components affected
Vonage Contact Centre (VCC) ContactPad Vonage Contact Centre (VCC) ContactPad Vonage Contact Centre (VCC) VCC Platform Supervisor & Admin Vonage Contact Centre (VCC) VCC Platform Supervisor & AdminLatest Updates ( sorted recent to last )
This issue has been resolved. If you are still experiencing issues, please contact Support.
Service is now recovered and we are monitoring. If you are still experiencing issues, please contact Support.
We have identified the problem with NAM Contact Centers. We are now progressing to recover service.
We are currently aware of an ongoing issue affecting the VCC portal and ContactPad for the NAM region. Our Incident Management team is investigating the issue with priority.
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