Outage in Vonage Contact Centre (VCC)
IR27131 VCC: Outbound Calling Issues - EMEA
Resolved Minor
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Outage Details
Components affected
Vonage Contact Centre (VCC) Outbound Voice Interactions Vonage Contact Centre (VCC) Outbound Voice InteractionsLatest Updates ( sorted recent to last )
This incident has been resolved.
This issue has been resolved. We are now working to generate a full root cause analysis which will be shared in the form of an Incident Report with affected customers.
We have identified the problem affecting outbound calling. We are actively working to recover the service. If you are experiencing issues please contact Support.
We are currently aware of an ongoing issue affecting outbound calling in the EMEA region. Our Incident Management team is investigating the issue with priority.
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