Outage in Vonage Video API

Issue In Uploading Archives

Resolved Minor

June 30, 2022 - Started almost 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are observing delays in uploading some archives to customers' storage buckets starting June 30 at 12:48 UTC. We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon. If you have any questions in the meanwhile, please contact support@api.vonage.com.

Components affected

Vonage Video API Enterprise Archiving Vonage Video API Standard Archiving

Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 06/30/2022 08:06PM

We have implemented a fix for the uploading archives issue.

We will continue to monitor the service during the next few hours and post updates should anything change.

INVESTIGATING almost 4 years ago - at 06/30/2022 07:03PM

We are observing delays in uploading some archives to customers' storage buckets starting June 30 at 12:48 UTC.
We are investigating to understand the full impact of the issue. We aim to provide an update on our investigation soon.
If you have any questions in the meanwhile, please contact support@api.vonage.com.

Latest Vonage Video API outages

NEW VONAGE API STATUS PAGE - almost 4 years ago

Potential issue in our Video platform - almost 4 years ago

Issue with Archiving Service - almost 4 years ago

Some Archives Uploading Delayed - almost 4 years ago

Issue with Video API services - almost 4 years ago

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