Outage in Vonage

smpp0.nexmo.com Connectivity Issue

Resolved Major
March 11, 2022 - Started over 3 years ago - Lasted 18 days
Official incident page

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Outage Details

Our monitoring has alerted us to a potential service issue with connectivity binding to our SMPP servers: smpp0.nexmo.com We are alerting customers immediately while our engineering teams investigate. If there is a customer impact, it is likely to be affecting the following services: SMPP Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.
Components affected
Vonage SMPP Vonage Asia & Oceania traffic
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/11/2022 07:02AM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 03/11/2022 07:02AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 03/11/2022 05:52AM

Our monitoring has alerted us to a potential service issue with connectivity binding to our SMPP servers: smpp0.nexmo.com

We are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following services:

SMPP

Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.

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