smpp0.nexmo.com Connectivity Issue

We have implemented a fix for this issue and we are monitoring the results.

The following services were impacted from [2022-03-20 11:30] UTC until [2022-03-20 15:41] UTC:
SMPP connection to smpp0.nexmo.com

We will continue to monitor the service during the next few hours and post updates should anything change.

We have observed a recurrence of this issue.

Customers may experience intermittent bind failures to this endpoint.
We are currently working on getting the issue fixed and will post further updates here.

We have implemented a fix for this issue and we are monitoring the results.

The following services were impacted from [2022-03-18 09:32] UTC until [2022-03-18 11:45] UTC:
SMPP connection to smpp0.nexmo.com

We will continue to monitor the service during the next few hours and post updates should anything change.

We have identified the root cause of this issue.

Customers may experience intermittent bind failures to this endpoint.
We are currently working on getting the issue fixed and will post further updates here.

Our monitoring has alerted us to a potential service issue with connectivity binding to our SMPP servers: smpp0.nexmo.com

We are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following services:

SMPP

Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.