Outage in Vonage

Voice Service Issue in Amsterdam Datacenter

Resolved Minor
May 09, 2022 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Our monitoring has alerted us to a potential service issue with our platform. We are alerting customers immediately while our engineering teams investigate. There might be delays or failures in connecting calls in Amsterdam Datacenter.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 05/10/2022 12:22AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/09/2022 09:13PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/09/2022 06:14PM

We have implemented a fix. The issue was isolated to a single server which has now been removed. We will continue to monitor the service during the next few hours and post updates should anything change.

The service impact on possibly delayed or failed connecting calls started on May 9, 2022 at 17:25 UTC and ended at 17:47 UTC.

INVESTIGATING over 2 years ago - at 05/09/2022 06:07PM

Our monitoring has alerted us to a potential service issue with our platform. We are alerting customers immediately while our engineering teams investigate. There might be delays or failures in connecting calls in Amsterdam Datacenter.

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