Outage in Vonage

Service Issue in Platform

Resolved Minor
June 06, 2022 - Started over 2 years ago - Lasted 2 days
Official incident page

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Outage Details

Our monitoring has alerted us to a potential service issue with our Washington DC data center. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate. If there is a customer impact, it is likely to be affecting the following products: Voice The issue caused calls in our Washington data center to terminate prematurely. At this time we have identified and fixed the issue and there aren't ongoing issues, so currently, we are monitoring.
Components affected
Vonage Voice API Vonage SIP
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/07/2022 02:52AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 06/06/2022 06:25PM

Our monitoring has alerted us to a potential service issue with our Washington DC data center. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the following products:
Voice

The issue caused calls in our Washington data center to terminate prematurely. At this time we have identified and fixed the issue and there aren't ongoing issues, so currently, we are monitoring.

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