Connectivity Issues in US West Data center

We have failed over our services to another data centre in order to mitigate customer impact. The issue is now resolved and customers should no longer experience any service interruptions.

We will continue to monitor services during the next few hours and post updates should anything change.

We are currently experiencing connectivity problems in our US-West Data center affecting the TTS traffic through this region. While our engineering team continue to investigate the incident, we request customers to use a different end point such as US East Data center to avoid any TTS traffic interruptions.

We will update this announcement as soon as we have more details available.