Outage in Vonage

Service Issue in Platform

Resolved Minor
July 13, 2022 - Started over 2 years ago - Lasted 4 minutes
Official incident page

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Outage Details

Our monitoring has alerted us to a potential service issue with our platform. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the following products:


We aim to provide an update on our investigation within 1 hour.

Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.
Components affected
Vonage SIP
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 07/13/2022 06:33AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 07/13/2022 06:32AM

Our monitoring has alerted us to a potential service issue with our platform. Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the following products:


We aim to provide an update on our investigation within 1 hour.

Please see this article - https://help.nexmo.com/hc/en-us/articles/360015693092-Nexmo-Incident-Handling - for an explanation of our approach to publishing incidents.

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