Outage in Vonage

Mexico SMS - Degradation towards Telcel Mexico

Resolved Minor
October 19, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We have been informed by our suppliers about an issue affecting Telcel Mexico. As a result of this issue, inbound/outbounds messages may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/19/2022 01:34AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/19/2022 12:25AM

We have been informed by our suppliers about an issue affecting Telcel Mexico.

As a result of this issue, inbound/outbounds messages may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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