Outage in Vonage

China SMS - Partial degradation of Pre-Registered brands

Minor
October 18, 2024 - Started 2 months ago
Official incident page

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Outage Details

Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards China Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
INVESTIGATING 20 days ago - at 12/02/2024 10:36AM

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING about 1 month ago - at 11/20/2024 10:25AM

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING about 1 month ago - at 11/11/2024 01:48PM

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING about 1 month ago - at 11/08/2024 09:24AM

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING about 2 months ago - at 11/06/2024 02:03AM

We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING about 2 months ago - at 10/30/2024 10:15AM

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

INVESTIGATING about 2 months ago - at 10/28/2024 02:20AM

We continue to work with our carrier partner to resolve the issue.

INVESTIGATING about 2 months ago - at 10/23/2024 03:15AM

We continue to work with our carrier partner to resolve the issue.

INVESTIGATING 2 months ago - at 10/18/2024 12:55PM

Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards all China networks.

INVESTIGATING 2 months ago - at 10/18/2024 12:26PM

Please be advised that we are observing partial SMS delivery degradation for pre-registered brands towards China Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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