Outage in Vonage

Colombia SMS - Delivery degradation towards Claro network

Resolved Minor
December 21, 2024 - Started about 21 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Please be advised that we are observing message delivery degradation towards Claro Colombia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 12/21/2024 08:25AM

This incident has been resolved.

MONITORING about 18 hours ago - at 12/21/2024 07:32AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 21 hours ago - at 12/21/2024 04:16AM

Please be advised that we are observing message delivery degradation towards Claro Colombia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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